Hertz

Jobs in Hertz - careers, conditions

Reviews about Hertz

• Hiren Patel
  ★ ☆ ☆ ☆ ☆
  The customer is always WRONG at Hertz. I rented a car on Kayak for 4 days, and I needed it for three more days. When I called to ask how much more it would be, The lady on the phone said she needed to "hold $36". I asked what that meant, and she said the rental would be an extra $36. When I got the bill, I found that they charged me the regular $29/day rate for each day, plus a late fee, making the true extra that I was charged $150. I also got charged a whole extra day for 4 extra hours, but they still charged me a late fee. How can it be late if I'm paying the full price per day?
  
  There's just so much idiocy here. When I called to complain that I was quoted only an extra $36 (I.e. Not the $150 extra that was on my bill), both the branch and the main customer service said that there was no way to prove what I said is true, and that I should have checked the terms on their website before booking. Short of recording the phone call, how could I ever prove this?
  
  They don't trust their customers, they screw up and make their customers pay for their mistakes. I warn potential customers to stay away.

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